A/R Follow-up
Open balances, resolved with persistence.
Our A/R specialists prioritize open claims by value and age, then follow up with payers systematically until each balance is resolved.
The challenge
Aging A/R gets harder to collect every week.
- Claims stuck with no response from payers
- Balances approaching timely-filing limits
- Old A/R written off without a real attempt
How Zsquare solves it
Systematic, prioritized follow-up
Our A/R specialists rank open claims by dollar value and timely-filing risk, then follow up with payers by portal and phone until each balance is paid, corrected or appropriately resolved. Old A/R is worked as a dedicated project.
Our process
How it works, step by step.
- 01
Aging analysis
Open A/R is segmented by age, payer and value.
- 02
Prioritization
High-value and at-risk claims are worked first.
- 03
Payer follow-up
Status is confirmed and issues are corrected with each payer.
- 04
Resolution
Balances are collected, appealed, transferred or closed, with notes.
- 05
Reporting
A/R aging, days in A/R and recovered balances are reported every month.
Benefits
What changes for your practice.
Lower days in A/R
Steady follow-up keeps aging under control.
Recovered old A/R
Balances you'd given up on get a second look.
Predictable cash flow
Fewer surprises in monthly collections.
Transparent notes
Every touch is documented on the account.
Specialties
A/R Follow-up for every specialty we serve.
FAQ
A/R Follow-up: common questions.
Straight answers about how we work. Don't see your question? We're happy to talk it through.
Book a demo
See how much revenue you're leaving on the table.
Book a demo with a revenue cycle specialist. We'll walk through your numbers and show you exactly where Zsquare can help.
- 30 minutes, at a time that suits you
- Live walkthrough of reporting and workflow
- A tailored estimate for your practice
Prefer to talk now? Call [PHONE]